Customer Service Admin - Northside Lexus Auto Dealership
Northside Lexus is looking for a Customer Service Administrator who is passionate about delivering exceptional customer experiences. In this role, you will serve as a key member of our Call Center Team—supporting customers over the phone while providing essential administrative assistance to our Service Department.
We’re searching for someone with a winning attitude, professional appearance, and a genuine commitment to exceeding customer expectations. Experience is preferred, but we are open to candidates with strong potential and a desire to grow. At our dealership, you’re not just an employee—you’re part of our family.
Essential Job Responsibilities
As a member of the Northside Lexus Call Center Team, you will:
Serve as a primary customer service representative on the phones
Schedule service appointments efficiently and accurately
Provide clear explanations of invoices to customers
Resolve concerns or issues with professionalism and care
Perform standard administrative duties to support the Service Department
Fully coordinate and communicate customer needs with the service team to ensure a seamless experience
Other duties, as assigned
Requirements
High school diploma or GED (or equivalent combination of education and experience)
Additional training or education is a plus
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite
Strong keyboarding and documentation skills
A customer-focused mindset with outstanding service abilities
Reliability, professionalism, and a personable demeanor
A desire for a long-term career, not just another job
What We Offer:
Comprehensive On-The-Job Training and Opportunity for Advancement
Competitive Pay Plans
Clean Work Environment
A Well-Established Company and Stellar Reputation
Vacation and Holiday Pay
Medical, Dental and Prescription Drug Plans
Life and Disability Insurance
401(k) Investment Plan with Employer Match
Employee Assistance Program
Tuition Assistance
Voluntary Benefits and much more!
About Our Dealership
Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.
Check us out on Social Media:
Northside Lexus Facebook
Northside Lexus Instagram
*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.
